How Can I get my orders delivered ?

We use Royal Mail-24/48 Service for our UK orders (Free of charge in UK mainland). Unfortunately we have to charge an additional £7.00+VAT for items classed as hazardous ( dangerous )goods i.e Adhesive Glues etc.

We use Royal Mail-Tracked Service for EU and Non-EU orders. Unfortunately we have to charge an additional postage if the order over 2KG ,Royal Mail does not accept parcels over 2KG for International shipment. It will be FEDEX or UPS special courier service .

PLEASE NOTE : We have no control over any customs delays or delays by COVID19 restrictions for INTERNATIONAL ORDERS .

Can Drysuit Spare Parts ship to China or South Korea ?

We are sending orders all over the world but some places take times to be delivered .

We using Royal Mail -Tracked Service for sending out orders to Hong Kong ,China ,South Korea ,Japan .

We have an option if you want to receive your order quicker , please SELECT “FEDEX” Special courier Service at shipping method.

FeDEX cost may vary due to order total weight and box dimensions.

How do I return my items ?

If the goods you received are damaged or faulty, you can return to us for replacement .

If you ordered incorrect item(s) then return us for replacement ( for UK it will be free of charge but if you sending item(s) from abroad ,you will be responsible for the additional postage fee(s) . Before processing your return please contact for authority .

How can I pay for parts that are not on your website by PayPal ?

If you would like to make payments for items/postage/extra costs to non UK locations or for non standard repair items, if you send an email to sales@drysuitspareparts.com to confirm your intentions and then make a Paypal payment to sales@drysuitspareparts.com , we can supply the required items to you.